Vanessa HigginsMar 242 minHIPAA ViolationsThe Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) is responsible for enforcing the privacy and security rules of HIPAA. ...
Vanessa HigginsMar 241 minGet Paid For Communication With Your PatientsIn a recent blog, we discussed how CMS has expanded access to telemedicine services for all Medicare patients (see blog here). CMS also recently began allow...
Vanessa HigginsMar 171 minMedicare Covers Acupuncture!Medicare is now covering acupuncture for certain conditions. Guidelines for coverage: 12 visits in 90 days for chronic low back pain. Chronic low back pain i...
Vanessa HigginsMar 131 minBilling Telehealth: Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020Congress passed the Coronavirus Preparedness and Response Supplemental Appropriations Act last week. The legislation allows healthcare providers to bill Med...
Vanessa HigginsMar 41 minUHC: No More Paper ChecksUnited Healthcare is rolling out a new initiative to stop sending paper checks. Providers will have two options to receive their payments from United Health...
Mary Pat Whaley, FACMPEMar 34 minNeed To Hire A New Employee?Regardless of whether you are replacing someone who left the company or you are adding an entirely new position, adding an employee is a serious commitment. ...
Mary Pat Whaley, FACMPEMay 29, 20192 min25 Principles for Adult Behavior in HealthcareIn 2018, John Perry Barlow died. Described by Stephen Levy of Wired as a “cowboy, poet, romantic, family man, philosopher, and ultimately, the bard of the di...
Mary Pat Whaley, FACMPEMay 21, 20193 minMedicare and Chiropractic Care: Document, Document, Document!In 2018, the Comprehensive Error Testing Program (CERT) that measures improper payments in the Medicare Fee-For-Service (FFS) program reported a 41 percent e...
Mary Pat Whaley, FACMPEFeb 21, 20193 min13 Ways to Energize New Staff or Re-energize the Long TimersSometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try one of the ideas be...
Mary Pat Whaley, FACMPEFeb 8, 20193 minNine Ways to Change HealthcareHealthcare is changing. It is changing to eliminate waste of money, time and resources. It is changing to make more care available with less providers. It is...
Mary Pat Whaley, FACMPEJan 25, 20193 minConfused About Which Date to Use on Medicare Claims? (Part 2)This is Part 2 of the information recently published by Medicare on choosing the date of service for claims that are not straightforward due to the service e...
Mary Pat Whaley, FACMPEJan 25, 20192 minConfused About Which Date to Use on Medicare Claims? (Part 1)Sometimes it is not clear what date to use when billing a service. The service might be performed over the course of more than one day, or may be provided wi...
Vanessa HigginsJan 16, 20191 minAR Takes Deep WorkI came across this New York Times article, How to Actually, Truly Focus on What You're Doing. It talks about distractions and how they can truly interrupt ou...
Mary Pat Whaley, FACMPEDec 18, 20182 minExcel: A Must-Have Tool in Your Practice ToolboxExcel, or any spreadsheet program should be the go-to tool for any practice owner or manager who is tasked with data analysis. Examples of some of the data t...
Mary Pat Whaley, FACMPEDec 18, 20182 minTen Questions To Ask Before Starting a New Medical PracticeCan I go without any income from a new practice for 3-6 months? Do I have another income stream or can I continue to work part-time at a hospital, urgent car...
Mary Pat Whaley, FACMPEDec 13, 20188 minGetting Paid: Master the CMS Advance Beneficiary Notice (ABN)One of the most popular topics I’ve written about over the past 10 years, and the one I get the most email on, is the ins and outs of using the Medicare Adva...
Mary Pat Whaley, FACMPEDec 13, 20182 minHave You Tried Using a Goal-Oriented Performance Evaluation?It's no secret that managers in all different fields struggle with the process of evaluating employee performance. The point of a goal-oriented evaluation is...
Mary Pat Whaley, FACMPEDec 7, 20183 minWhat to Do While Waiting for Insurance Plans to Credential YouCredentialing new providers is the definition of Catch-22. You can’t start the process too early as payers won’t accept the application (especially if the ph...
Mary Pat Whaley, FACMPEDec 7, 20182 minHow to Respond to Bad Online ReviewsIt is important to address every online review – good or bad – publicly, so that others reading the review will know you are responsive to patient communicat...
Vanessa HigginsAug 4, 20182 minAre You Performing a Month End Close (MEC)Many providers are not performing any type of month end close. A month end close allows providers to reconcile and report on their charges, payments and adj...
