I came across this New York Times article, How to Actually, Truly Focus on What You're Doing. It talks about distractions and how they can truly interrupt our ability to get our best work done. I am guilty of having too many tabs open on my browser, unable to resist the new email notification. And all too often, it pulls me away from the important work I was doing. At our morning check-in call with staff this morning, I talked with the reps about this. It seems especially

Excel, or any spreadsheet program should be the go-to tool for any practice owner or manager who is tasked with data analysis. Examples of some of the data that your practice should analyze. What are my net collection percentages by payer? Am I receiving reimbursement at cost plus for any vaccines and injectables I am supplying to patients? Do I know the potential value of a contract offered by a payer or an Independent Physician Association? What is the cost of adding a new

One of the most popular topics I’ve written about over the past 10 years, and the one I get the most email on, is the ins and outs of using the Medicare Advance Beneficiary Notice of Noncoverage – the ABN – also known as form CMS-R-131. Why is getting an ABN so important? The answer to this question is simple. If you supply a service to a Medicare patient and Medicare does not pay for it, you can only collect payment from the patient if you’ve communicated to the patient what

It's no secret that managers in all different fields struggle with the process of evaluating employee performance. The point of a goal-oriented evaluation is not to focus on the fact that the employee is often tardy or doesn’t complete assignments on time – those things should be initially dealt with outside of this process. Remember the old adage “No new news at the performance evaluation.” Although performance issues can be added to #3 question below as goals, the true idea

Is there a secret formula to revenue cycle management? Well, unfortunately no, but it would be nice if there was! The good news is though even though there isn’t a secret formula you can still improve your revenue cycle management and you don’t need to be a rocket scientist to do it! Today we are providing you with four tips that can improve your revenue cycle management: Measure You will never improve upon what you don’t measure first. You need to know where you stand and ho

Good communication is a staple with any team within a work setting, it help when implementing key workflow improvements, it creates a team dynamic and work environment. When implementing changes to the workflow, team members will undoubtedly have questions and feedback. When questions and feedback arise, its good to have a good communication system in place so team members are able to find the answers they need without overwhelming their managers with questions. What we have