Healthcare is changing. It is changing to eliminate waste of money, time and resources. It is changing to make more care available with less providers. It is changing to empower patients to participate in their own care. How are you changing with the times in 2019? Here are nine ideas. 1. Make your website interactive, clean-looking, interactive, friendly and interactive. Think of your website as your digital receptionist to your practice. If all your patients can do on your

I participated in a webinar hosted by Trizetto How to Keep Your Patient Communication Secure and Compliant in 2018, which was presented by Jim Johnson, President and Founder at Live Compliance. I webinar was superbly done. Jim Johnson was knowledgeable, while presenting the information in a way that made it clear and very understandable. It is a complicated topic, and it is not always easy to understand how to communicate securely and compliantly with patients and Business

What you need to know about reporting and returning over-payments in 60 days or risk the false claims act. The Patient Protection/Affordable Care Act of 2010 (PPACA) has a new deadline of 60 days to report and return over-payments to Medicare and Medicaid contractors. If providers to not do this then they risk violating the False Claims Act (FCA). The FCA became even more important in 2009 by President Obama when he signed the Fraud Enforcement and Recovery Act (FERA) that co

When we bring on a new client, we often receive questions around e-mail communication with their patients. Some providers are unsure if they can communicate with their patients and staff through unsecured e-mail. I recently was provided some great information from an Expert at the American Academy of Professional Coders (AAPC). The AAPC Expert provided me with some really clear information regarding this subject, as well as pointed to me to a fabulous article on the HHS sit