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HIPAA Violations
The Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) is responsible for enforcing the privacy and...
Vanessa Higgins
Mar 24, 20202 min read
Get Paid For Communication With Your Patients
In a recent blog, we discussed how CMS has expanded access to telemedicine services for all Medicare patients (see blog here). CMS also...
Vanessa Higgins
Mar 24, 20201 min read
Billing Telehealth: Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020
Congress passed the Coronavirus Preparedness and Response Supplemental Appropriations Act last week. The legislation allows healthcare...
Vanessa Higgins
Mar 13, 20201 min read
UHC: No More Paper Checks
United Healthcare is rolling out a new initiative to stop sending paper checks. Providers will have two options to receive their...
Vanessa Higgins
Mar 3, 20201 min read
Need To Hire A New Employee?
Regardless of whether you are replacing someone who left the company or you are adding an entirely new position, adding an employee is a...
Mary Pat Whaley, FACMPE
Mar 3, 20204 min read
25 Principles for Adult Behavior in Healthcare
In 2018, John Perry Barlow died. Described by Stephen Levy of Wired as a “cowboy, poet, romantic, family man, philosopher, and...
Mary Pat Whaley, FACMPE
May 29, 20192 min read
Medicare and Chiropractic Care: Document, Document, Document!
In 2018, the Comprehensive Error Testing Program (CERT) that measures improper payments in the Medicare Fee-For-Service (FFS) program...
Mary Pat Whaley, FACMPE
May 21, 20193 min read
13 Ways to Energize New Staff or Re-energize the Long Timers
Sometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try...
Mary Pat Whaley, FACMPE
Feb 21, 20193 min read
Nine Ways to Change Healthcare
Healthcare is changing. It is changing to eliminate waste of money, time and resources. It is changing to make more care available with...
Mary Pat Whaley, FACMPE
Feb 8, 20193 min read
Confused About Which Date to Use on Medicare Claims? (Part 2)
This is Part 2 of the information recently published by Medicare on choosing the date of service for claims that are not straightforward...
Mary Pat Whaley, FACMPE
Jan 25, 20193 min read
Confused About Which Date to Use on Medicare Claims? (Part 1)
Sometimes it is not clear what date to use when billing a service. The service might be performed over the course of more than one day,...
Mary Pat Whaley, FACMPE
Jan 25, 20192 min read
AR Takes Deep Work
I came across this New York Times article, How to Actually, Truly Focus on What You're Doing. It talks about distractions and how they...
Vanessa Higgins
Jan 16, 20191 min read
Excel: A Must-Have Tool in Your Practice Toolbox
Excel, or any spreadsheet program should be the go-to tool for any practice owner or manager who is tasked with data analysis. Examples...
Mary Pat Whaley, FACMPE
Dec 18, 20182 min read
Ten Questions To Ask Before Starting a New Medical Practice
Can I go without any income from a new practice for 3-6 months? Do I have another income stream or can I continue to work part-time at a...
Mary Pat Whaley, FACMPE
Dec 18, 20182 min read
Getting Paid: Master the CMS Advance Beneficiary Notice (ABN)
One of the most popular topics I’ve written about over the past 10 years, and the one I get the most email on, is the ins and outs of...
Mary Pat Whaley, FACMPE
Dec 13, 20188 min read
Have You Tried Using a Goal-Oriented Performance Evaluation?
It's no secret that managers in all different fields struggle with the process of evaluating employee performance. The point of a...
Mary Pat Whaley, FACMPE
Dec 13, 20182 min read
What to Do While Waiting for Insurance Plans to Credential You
Credentialing new providers is the definition of Catch-22. You can’t start the process too early as payers won’t accept the application...
Mary Pat Whaley, FACMPE
Dec 7, 20183 min read
How to Respond to Bad Online Reviews
It is important to address every online review – good or bad – publicly, so that others reading the review will know you are responsive...
Mary Pat Whaley, FACMPE
Dec 7, 20182 min read
Are You Performing a Month End Close (MEC)
Many providers are not performing any type of month end close. A month end close allows providers to reconcile and report on their...
Vanessa Higgins
Aug 4, 20182 min read
We Come with a Billing Supervisor (so you don't have to)
I’ve owned The Billing Department, Inc. for just over 20 years. That feels like a long time to me! It amazes me how much my company has...
Vanessa Higgins
Jul 25, 20182 min read
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