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Credit Card on File
In a recent MGMA poll, we saw that only around 32% of poll participates keep a Credit Card on File. Patients are responsible for so much...
Vanessa Higgins
Oct 21, 20201 min read
Delegation, Organization and Time Management
I attended another fabulous webinar presented by Trizetto, with Susan Childs, FACMPE. This webinar was titled: Delegation, Organization...
Vanessa Higgins
Aug 25, 20202 min read
E/M Changes for 2021
Finally, some good news! Evaluation and Management changes for 2021 include something many of our clients have struggled with for a long...
Vanessa Higgins
Aug 13, 20201 min read
New ABN
There has been an update to the ABN. Effective 1/1/21, the new ABN should be used. The new ABN offers additional explanations, as well as...
Vanessa Higgins
Aug 4, 20202 min read
Patient Collections During A Pandemic: Part 3: Support Your Front Office
In this final post, in a series of 3, I wanted to discuss the importance of supporting the front office with patient collections. The...
Vanessa Higgins
Jul 22, 20202 min read
Patient Collections During A Pandemic: Part 2: Review Your Payer Contracts
Patient collections just got even harder and harder! This is part 2 in a series of 3 blogs that discusses patient collections during a...
Vanessa Higgins
Jul 13, 20202 min read
Patient Collections During A Pandemic: Part 1: Emotional Intelligence
Patient collections just got even harder. On top of an already difficult task, patient’s are out of work or unsure of their financial...
Vanessa Higgins
Jun 30, 20202 min read
Do I Have To Store These Charts Forever?
We get this question a lot from our clients. How long do they need to keep their paper charts.
Vanessa Higgins
Jun 25, 20201 min read
HIPAA Violations
The Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) is responsible for enforcing the privacy and...
Vanessa Higgins
Mar 24, 20202 min read
Get Paid For Communication With Your Patients
In a recent blog, we discussed how CMS has expanded access to telemedicine services for all Medicare patients (see blog here). CMS also...
Vanessa Higgins
Mar 24, 20201 min read
Billing Telehealth: Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020
Congress passed the Coronavirus Preparedness and Response Supplemental Appropriations Act last week. The legislation allows healthcare...
Vanessa Higgins
Mar 13, 20201 min read
UHC: No More Paper Checks
United Healthcare is rolling out a new initiative to stop sending paper checks. Providers will have two options to receive their...
Vanessa Higgins
Mar 3, 20201 min read
Need To Hire A New Employee?
Regardless of whether you are replacing someone who left the company or you are adding an entirely new position, adding an employee is a...
Mary Pat Whaley, FACMPE
Mar 3, 20204 min read
25 Principles for Adult Behavior in Healthcare
In 2018, John Perry Barlow died. Described by Stephen Levy of Wired as a “cowboy, poet, romantic, family man, philosopher, and...
Mary Pat Whaley, FACMPE
May 29, 20192 min read
Medicare and Chiropractic Care: Document, Document, Document!
In 2018, the Comprehensive Error Testing Program (CERT) that measures improper payments in the Medicare Fee-For-Service (FFS) program...
Mary Pat Whaley, FACMPE
May 21, 20193 min read
13 Ways to Energize New Staff or Re-energize the Long Timers
Sometimes a job just gets a little old, and even the best employees need a little something to get them re-engaged and excited again. Try...
Mary Pat Whaley, FACMPE
Feb 21, 20193 min read
Nine Ways to Change Healthcare
Healthcare is changing. It is changing to eliminate waste of money, time and resources. It is changing to make more care available with...
Mary Pat Whaley, FACMPE
Feb 8, 20193 min read
Confused About Which Date to Use on Medicare Claims? (Part 2)
This is Part 2 of the information recently published by Medicare on choosing the date of service for claims that are not straightforward...
Mary Pat Whaley, FACMPE
Jan 25, 20193 min read
Confused About Which Date to Use on Medicare Claims? (Part 1)
Sometimes it is not clear what date to use when billing a service. The service might be performed over the course of more than one day,...
Mary Pat Whaley, FACMPE
Jan 25, 20192 min read
AR Takes Deep Work
I came across this New York Times article, How to Actually, Truly Focus on What You're Doing. It talks about distractions and how they...
Vanessa Higgins
Jan 16, 20191 min read
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